Provenza at Southwood Apartments

Full information about Establishment and real estate agency "Provenza at Southwood Apartments" at 3550 Esplanade Way, Tallahassee, FL 32311. You may find here reviews, address, phone number, website, work hours and etc.

Contacts

Address:
3550 Esplanade Way, Tallahassee, FL 32311
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Phone number:
+1 850-878-9909

Website:
provenzaatsouthwood.com

Categories:
Establishment   Real estate agency  

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Reviews

  • Alvin Quek
    Apr, 11 2018
    ★ ☆ ☆ ☆ ☆
    I was with Provenza for about 15 months. Rental was relatively expensive and amenities was not well maintained. The equipment in the gym is constantly missing or not usable. A resident's car got broken into and TVs in the gym got smashed. Surrounding is dirty and not well maintained. What broken the camel's back was my terrible move-out experience.

    I have a month's worth of security deposit with them and they said they will return it to me a month after my move-out date. On the day of moving out, I decided to drop by the office to make sure they got my forwarding address right and to my horror, they could not find it! I had indicated my forwarding address on the move-out form 1 month earlier. Even though their oversight could have cost me almost $900, there was no apologies, nothing.

    After more than a month, I still HAVE NOT received my cheque. Called several times and all I was told was that the cheque has been sent out. No apologies and no one bothered to expedite the process. All they said was just wait for ANOTHER MONTH and they will resend another one.

    It's hard getting money back from them once they are done earning your hard earned money. The fact that they can misplace your forwarding address, fail to send you your deposit after the agreed period of 30 days and ask you to wait ANOTHER 30 days says alot about their quality of administration and customer service.

    I will not recommend this apartment and I will be weary of other properties managed by Greystar. There are better apartments or homes available at this premium.
  • Lakeyshia Moye
    Mar, 13 2018
    ★ ★ ★ ★ ★
    My experience with the staff was awesome. The surroundings are very quite and clean.
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